FAQ

1. What does Modern Lift sell?

Modern Lift offers a curated selection of gym and fitness equipment designed to support strength training, home workouts, and everyday fitness routines. Our products are selected for customers who want practical, reliable, and easy-to-use workout essentials.

2. Where do you ship?

We currently ship to customers in the United States.

3. What shipping options do you offer?

We offer the following shipping options:

Express Shipping
Estimated delivery: 3–6 business days
Shipping fee: $20

Free Shipping
Estimated delivery: 7–14 business days
Shipping fee: $0

Standard Shipping
Estimated delivery: 7–14 business days
Shipping fee: $10

Please note that delivery times are estimated in business days and may vary depending on your location, carrier delays, holidays, or unexpected circumstances.

4. How long does order processing take?

Orders are usually processed within 1–3 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information if available.

5. Can I track my order?

Yes. Once your order ships, we will send a tracking number to your email so you can follow your package’s delivery status.

6. Are your products suitable for home workouts?

Yes. Many of our fitness products are selected for home training, daily exercise, and personal workout routines. Please read each product description carefully to make sure the item is suitable for your needs and workout space.

7. How do I know which product is right for me?

We recommend reviewing the product details, size, weight, features, and usage instructions listed on each product page before placing your order. Choose equipment that matches your fitness level, training goals, and available space.

8. Do I need to assemble any products?

Some fitness equipment may require simple assembly. If assembly is needed, please follow the instructions included with the product. Product details may vary, so we recommend checking the item description before purchasing.

9. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible after placing it. We will do our best to assist you, but once an order has been processed or shipped, we may not be able to make changes.

10. What should I do if I entered the wrong shipping address?

Please contact us immediately if your shipping address is incorrect. If your order has not yet been processed, we may be able to update it. Modern Lift is not responsible for packages delivered to an incorrect address provided by the customer.

11. What should I do if my package is delayed?

If your package is delayed, please allow a few additional business days for the carrier to update the tracking information. If you still have concerns, contact our customer support team and we will be happy to help.

12. What is your return policy?

We want you to feel confident shopping with Modern Lift. If you are not satisfied with your order, please contact us within the return period listed in our store policy. Items must be unused, in original condition, and returned with original packaging when applicable.